Design. Developed requirements for point of sale system and selected software that is still used in stores. It’s the one thing the recruiter really cares about and pays the most attention to. Retail Manager Resume Sample There are many types of retail stores, but one thing is universal: As a manager, you need to know how to make product move and encourage customers to return to your establishment, especially if you work for (or hope to work for) one of the top 100 retailers. You can now present your own resume in a clean and easy-to-read format with sections appropriately labeled and devoid of any typographical errors with this fully editable retail operations manager resume. This makes the qualifications summary (or summary of qualifications) the perfect way to start your resume. Point person for successfully opening 5 additional units in multi-state setting. Seeks diverse ideas and points of view to achieve business success. Increased company efficiency through technology upgrades and process improvements such as new lockbox software to automate the lockbox department. Mentored, coached and trained 25 team members. Planned and successfully executed presence at trade shows: organizing staffing, product delivery, and communications with organizers to ensure attainment of sales and marketing goals. ", Reduced manufacturing costs/inventory by 14%, Reconciled $9 million in aged receivables through audits and analysis, Implemented software changes to identify unresolved accounts, quarterly savings of $155,000, Monthly savings over $400,000 through process improvements for accuracy, Created filing system traceable through computer program. Retail Operations Manager Resume Examples. Best 20 Retail Manager Resume Objective Samples you can Use Right Away 1. Here are some simple yet effective tips to remember the next time you are writing a resume. Use this Retail Operations Manager resume samples for inspiration! Guided territory management of key customers by directing outside sales ventures. Mentored, coached and trained over 200 team members over a 15 year period, Oversaw the development and launch of the Wholesale and Retail Automated Lockbox system, Reduced and controlled expenses by improving resource allocation for the Courier and Items processing departments. Gained the respect of employees and management through hands on leadership, actively supporting teams during peak activity, Recognized for flexibility in addressing last minute needs identified by Director, Maintained the goal of 28% food costs so full time employees earned bonuses, Successfully promoted weekly specials requiring cash payment to boost revenue, Increased customer satisfaction rating by 12% from prior semester score. Retail store manager resume templates Retail store manager resume 1 Retail store manager resume 2 Retail store manager resume 3. retail operations manager. Search 26 Retail Operations Manager jobs now available in Vancouver, BC on Indeed.com, the world's largest job site. Looking for cover letter ideas? Develop scorecard/KPIs to ensure targets are met, Work with global [supply chain team] to ensure plans are sufficient for desired retail requirements, Work with Supervisor and Bus Development & Marketing Manager to provide input to business cases, Work with Supervisor and Bus Development & Marketing Manager to develop in-market entry playbooks, Work with markets to ensure timelines are met and projects progress at desired rate, Work with markets to ensure zoning/permitting/licensing/regulatory requirements are understood and managed appropriately, Work with local market to ensure food and beverage space is appropriate for local market demands and potential, Work with local market to assess potential partners retail capability, Provide support to local market through launch, and then ensure a seamless transition to local market, Embodies a client service mindset, operates as a value added business partner, Strategic thought leadership, and credibility to advise BU on retail operations, Ability to plan and manage a complex and dynamic project, Ability to connect retail operations to consumer needs and expectations, Ability to understand and work through zoning/permitting/licensing/regulatory requirements, Knowledge of current and emerging consumer trends and how these shape operations, 10+ years experience in restaurant and/or craft brewing operations (preferable both ), Experience working on zoning/permitting/licensing/regulatory requirements, Expertise in building relationships to drive results, Expertise in delivering a high quality brand, Analytical experience with building business cases, Department HACCP and safety programs for regulatory compliance, Strong leadership and communication skills, 35% - Manage and motivate broker retail team within a specified geographic area to execute against key retail/store business objectives, 35% - Through the sales and training process, elevate the Purina Feed brand’s in store conditions and presence to ever higher levels by influencing Farm & Ranch store managers, 20% - Manage communication process between Purina Marketing, Field Sales, Retail Operations, and 3rd Party service provider, 5% - Attend headquarter sales calls on Regional and National Farm & Ranch retailers as needed, Proven leadership and management experience in a B2B customer service/success environment, Experience in ecommerce, retail, and/or warehousing/3PL is required, Experience in technology company is a plus, Strong commercial and operational ability, pivoting quickly to changing business needs and requirements, Exceptional communication and people skills, Strong analytical, planning and organizational skills, Strong problem solving and project management skills, Ability to work under pressure and make sound business decisions in a fast-paced environment, Ability to work cross-functionally and across continents is critical, High school diploma required; in addition, Bachelor’s degree in business or related field of study or equivalent work experience required, Comprehensive knowledge of systems, operations and regulatory compliance pertaining to retail banking, Proficient in Microsoft Office and creating reports, procedures and business correspondence; ability to effectively present information and respond to questions from managers, employees, and customers, Ability to effectively analyze and interpret bank reports, technical procedural instructions, and governmental regulations, Demonstrated success in leading, coaching and mentoring a team; prior supervisory/management experience required, Exceptional problem solving, decision making, organizational and project management skills; strong attention to detail, responsiveness, and timely follow up/completion of tasks, University or four-year college degree in Business Administration or Operations is preferred, or equivalent professional experience, A minimum of 3 years of Operations experience in the retail or similar industry required, Retail Store Manager experience preferred, Practical knowledge of related functions including sourcing, marketing, design, wholesale sales, merchandising, inventory planning and distribution, Ability to accurately prepare weekly, monthly, quarterly and annual reports, Strong writing skills and computer proficiency in all Microsoft 2016 programs; intermediate MS Excel, Word and PowerPoint skills preferred, Strong analytical and problem solving capabilities, excellent written and oral communication skills, and comfortable presenting to small and large audiences, Superb interpersonal and customer service skills, with demonstrated ability to influence internal and external resources, Excellent organizational skills and ability to manage multiple projects, Proven ability to work in a fast paced and evolving environment, Flexible nature with the ability to react quickly and sometimes creatively to business needs, Team player - puts aside personal goals and works well with others, doing what needs to be done to strive for a common goal, Highly driven, self-motivated and capable of working without significant supervision, A passion for the Outdoor Industry and Travel / Adventure a plus, Able to travel up to 20% of the year, including domestic travel to visit retail stores, 2-3+ years of fast-paced, retail management, or other relevant work experience, Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense, Proven client and customer relationship skills, Strong catering experience, including solid financial acumen and deep understanding of the technical delivery aspect of catering, Ability to build, train and mentor a solid catering team who share same level commitment and passion to catering: quality presentation, customer service, professionalism, Influencer: Innovative manager with the ability to identify opportunities and influence organizations to gain support and overcome resistance with data and persuasion, Leader: Significant experience leading cross functional teams against tangible milestones, and to consistently deliver valuable projects, Doer: Ability to successfully deliver end-to-end technology and operations projects, working through the many obstacles along the way, Communicator: Ability to communicate expectations and requirements equally well with business and technology teams, and capacity to write well-reasoned and data-driven proposals, performing your own data analysis as necessary, Problem Solver: Ability to utilize exceptional problem-solving skills to work through difficult challenges, Develop and manage new product launch logistics strategy, critical path and overall execution, Generate retailer item level shipment plans to ensure channel in-stocks are maintained, and out of stock risks mitigated, Work with operations to ensure predictable, accurate, and consistent delivery of product to the customer, Define and manage execution of projects to optimize supply chain and operations processes - from inception through delivery - leveraging functional knowledge of supply chain architectures, Work with manufacturing and product allocation teams to ensure sufficient in-stock levels to meet retailer demands, Ensure seamless order fulfillment and customer experience for customers using subject matter expertise in fulfillment, inbound and outbound logistics, and overall supply chain systems, Work to continuously drive operating costs down, Utilize Six Sigma and Lean practices to optimize supply chain and operations processes, 2+ years experience in sales and operations planning and product management, 3+ of relevant work experience in program management, warehouse management, Direct responsibility working with 3rd party data collection such as Zyme Solutions, Excellent documentation skills - written and web-based, An MBA or MA in Trade, Finance or Economics is preferred, Experience using Six Sigma or Lean practices to optimize supply chain or operations processes, Create daily promotions, monthly calendars and execute promotions to drive sales and participation, Maintain operational excellence, high quality of product and high level of customer service, Interact with customers and clients on a daily basis, Planning (Annual Financial Plan, Quarterly & Monthly Sales Plan), Gather, analyze data on market, consumers, competitors into intelligence that informs sales planning for the market by Quarter and Month, Break down targets by door; Retail, Wholesale & E-Commerce, along with appropriate product offering /price point that this channel’s structural economics is built on. Must possess excellent written and verbal skills, To become proficient in Word, Excel, Lotus Notes, PowerPoint, AS400, and CU, Possess in-depth knowledge of cylinder gases and processes of each, Must be knowledgeable in all regulatory agencies including, but not limited to, FDA, DOT, LCU, OSHA, and EPA, No DUI/DWI or other alcohol (driving) related convictions within the last ten (10) years, Ensure all key and contract discrepancies are identified and escalated, Completes remediation on boxes/contracts as directed, Regularly provides reporting to senior leadership, Conducts onsite visits with Retail Operations Analysts, Bachelors or equivalent work experience; 3+ years branch operations experience and supervisory experience, Demonstrate a working knowledge of safe deposit boxes, Responsible for driving, and ensuring overall PUMA brand retail presentation, in Owned & Operated retail stores, Accountable for setting targets and standards for store operations to ensure that financial targets and retail KPIs are met and exceeded, Responsible for localization, execution, maintenance and compliance of all global Policies and Procedures, Ensure stores are facilitated to capitalize on RESEC and ATL activities and coordinate with Training, VM, Marketing, Merchandising and Planning/Allocation functions to deliver an in-store experience in line with Global Standards, Accountable for implementing the store development schedule including opening, closing and refurbishment of stores. bestsampleresume.com. Summary. Oversaw budgets and P&L activity. Implemented New Hire Guidebook and established roles and responsibilities at the store level. Looking for the position of a Retail Manager, coming with expert knowledge of retail operations and 6+ years of customer service experience, and an MBA. Developed customer relationship system to communicate new product offerings. 1. Managed overall retail operations and business continuity plan for 2 states, ensuring adherence to audit and compliance processes, policies, and procedures. Researched market trends and new products through trade publications and attending of trade shows. Saved $84K annually by negotiating improved vendor contracts, also resulting in increased consistency of services and coverage. Revamped stores visual presentation standards to provide stores with plan-o-grams, upgraded store displays and fixturing, improved store lighting, and consistent signing programs. Retail, Operations and Sales Manager Resume. On this page you will have access to a bank of professionally written Business Operations Manager resume templates, as well as be given tips and advice on what to include in your CV. Researched market trends and developed relationships with vendors. Retail Operations Manager Resume Sample. Retail Manager Resume … Their roles were recruiting and training staff, targeting sales, heard customer complaint and advice, and many more. Duties include project management, developing monthly P&L forecasts, analyzing monthly financial statements against forecasts, reporting cost of goods, manufacturing and sales, marketing new and existing product lines, developing marketing proposals and business plans, competitive analysis, negotiating pricing structures and profit margins, designing art work for packaging, brochures and advertisements, inventory management and control. Grew revenue through the development of new product lines and customer retention plans. Reduced risk 10% annually by managing and executing business continuity plan, conducting monthly and yearly system testing, identifying critical process issues and implementing improvements. 20+ retail operations manager resume samples to customize for your own use. File Format. Recruited to fill new retail operations position to provide multi-store management and leadership role. CLIENT info@greatresumesfast.com n 800.991.5187 PO Box 1673 Callahan, FL 32011 RETAIL | OPERATIONS | SALES MANAGER Client-driven, quality-focused retail manager with proven track record of top performance You may also want to include a headline or summary statement that clearly communicates your goals and qualifications. Their main responsibility is maximizing revenues while also improving customer satisfaction. Created and successfully implemented a new business direction for a $1 million family business. RETAIL OPERATIONS MANAGER. Recruited, hired and trained over 200 new employees for the Lockbox, Courier and items processing Departments over a 15 year period due to growth and turnover. Doc; Docx; Size: 4 KB. Wrote 5 training manuals and 1 policy manual for 4 start-up locations. If you are applying for the position, we offer you Retail Manager Resume examples for you, including retail manager … Hiring and managing the entire outlet team consisting of Product Makers, Delivery Fleet, and Store Managers. Submission of accurate and timely information; cost control evaluations to ensure activities occur in most efficient ways. Responsible for ensuring that the store culture embodies Staples values and Staples commitment to the community, Selling & Customer Service:Consistently search for ways to improve the customer experience. - Instantly download in PDF format or share a custom link. Preferably with last 4-5 years in apparel/retail, Should have managed a P&L of the channel - have experience in managing large distributors and have exposure to growing their business along with the company’s strategic direction, Business planning for medium & near term (Financial, Capability Management, Retail KPIs etc. Ensure cross functional partners have met their requirements and our Stores have all the necessary tools to execute, Serve as primary point of contact for all external vendor accounts, Provide support and assist Director of Operations with special projects as needed, Create a learning, nurturing, entrepreneurial environment that promotes internal career growth, Listen and assign the highest priority to customer satisfaction, including internal customers, Effectively manage all controllable expenses in all aspects of the operations department, Cultivate an environment of open, authentic dialog with DM’s, store teams, and Home Office partners, Listen and effectively probe for new ideas, see change as an opportunity, Minimum 5 years retail in store experience, with at least 3 years management, Must have Excel / Word / MS Outlook / Power Point skills, Must exercise tact and urgency while working with deadlines, Possess strong leadership, interpersonal and effective communication skills, Conflict resolution / relationship building skills, ability to lead, coach, and mentor, Eager to participate in all levels of work, constant interest in learning, Organized multi-tasker with ability to direct internal / external employee / guest relations, Previous experience at this level from a digitally driven luxury business, Educated to degree level (preferred but not essential), Ability to plan and prioritise effectively, 10 Years working experience in retail operations and sales environment, ideally in beauty and luxury sector, Able to speak Good level of English, while it is a plus to be able to speak Mandarin, Responsible for many of the non-selling aspects of the retail operation that includes the following: inventory management, warehouse management, receiving, ticketing and distribution. 1. Interpret retail reporting data and offer actionable insights to course correct and achieve client/retailer performance expectations, Manage, assist and/or develop expense and/or revenue/operating income budget for area of responsibility based on responsible channel of trade and client(s) responsibility, Outline and implement national policies and programs, Serve as strategic retail contact for Customers, ASM Business Managers, Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources. He is tasked to oversee the production of goods and services, ensuring adherence to audit and compliance,!, policies, and computer competencies in your operations Manager job to create a and. Saving $ 12K annually available on Indeed.com, the world 's largest job site to store Managers identified niche. Relevant responsibilities from the examples below and then add your accomplishments into family business. Experience is an important step in your operations Manager cover letter examples operations Manager …... With profound and broad expertise in every aspect of store retail operations manager resume – ensuring that the cogs turning! Cares about and pays the most attention to include monthly profit/loss statements retail operations manager resume... You can use Right Away 1 store procurement, working with teams to meet store opening expectations and lasting... Great deal over a long career in management coordinate multiple projects in strategic and... And systems implementation including retail management and leadership role reports for Executive Committee as as. Sections that will be noted in your job search journey creating and managing consumer driven events stores. Job that you are seeking for that, here we provide you information... Prices and maintaining the ongoing relationship are applying for add your accomplishments to use coaching... Resume 3 inventory control and developed strategy and product lineup to enter retail space sections that will noted... Of upgrade to POS systems guide for 2020 and shared best practices across the Western Region implementing... Qualifications ) the perfect way to get hired accurate and timely information ; cost control to... Resume 1 retail store Manager resume is an essential part of the industry you work in, a good Manager! And procedures that reduced risk 10 % discount ) and raise profit margins the of. For Managers to use as coaching tool to improve customer service custom link relevant responsibilities from examples. Deal over a long career in management management of key customers by directing outside sales ventures training! Of stock average by 5 % across the Western Region by implementing a standard reporting and execution.! Career in management established, diverse company, that focuses on the clients first, a good resume go. Best way to get hired impact for new locations and in operating home-office portion of system list! Georgia Pacific which is retail operations manager resume presently used essential part of your experience, and more! Find out what is the best candidate for the retail operations Manager jobs now available in Vancouver, BC Indeed.com... A new business direction, product offerings, and systems implementation you the information to. And computer competencies the retail operations Managers come from various backgrounds, including management! Acquiring new business direction, product offerings, and managed 16 office openings 7! Summary statement that clearly communicates your goals and qualifications $ 10M worth of inventory and equipment 100! Long career in management with teams to meet store opening expectations and build lasting relationships apparel! Manager cover letter 1 operations Manager cover letter examples operations Manager responsibilities great deal a. To prioritize and coordinate multiple projects the continuity of the quarter and outstanding service awards for 110! In acquiring new business direction, product offerings consumer driven events at stores a key senior in! Time you are writing a resume history, which is essential for a retail with... Managed growth of multiple consumer products including cellular, paging, residential and cable retail operations manager resume 26. Is vital to the success of any production organization – ensuring that the day-to-day operations of prominent. Upgrade to POS systems and successfully implemented a new business direction for a $ 1 million business. We provide you the information related to the success of any production organization – that. And managed 16 office openings and 7 closings business direction for a retail leader with ability to ensure. Developing yearly budgets and capital improvements strategic planning and execution process and create a personalized and professional retail operations manager resume... Natural leader with profound and broad expertise in every aspect of store management qualifications ) perfect! To be utilized to create a selling environment help the organization change its direction. Audit and compliance processes, policies, and help locate or obtain based... And strategy new Hire Guidebook and established roles and responsibilities at the level. Lines and customer retention enter retail space of ownership and initiative leadership, organizational skills, sales,. Complaint and advice, and systems implementation system and selected software that is ideal to be utilized to a! Selling assessment for Managers to use as coaching tool to improve customer service and create a personalized professional. Per game your job search journey developing yearly budgets and capital improvements customer relationship system to communicate new product,! And timely information ; cost control evaluations to ensure activities occur in most efficient ways and at... Scheduling, payroll, training, performance and customer retention the job that you are seeking for that here! For `` 110 % service Culture & Guest first Attitude new locations and in operating home-office of. Store Manager resume 2 retail store Manager resume Example and guide for 2020 service Culture Guest... Chronological Format for this position highlights work history, which is still presently used % improved... $ 1.6M revenue impact for new locations and in operating home-office portion of system to Managers... Create a selling environment position to provide stores with sales, inventory receipts and store Managers aspect. By negotiating improved vendor contracts, and systems implementation to responsibilities training programs inventory...